How Fielmann optimizes its operations with the help of AI
AI helps Fielmann manage store processes more efficiently, resolve service requests faster, and measurably improve customer experiences—a practical insight into modern optometry.
opti
München,
Germany
Fielmann optimizes store operations with AI by reducing waiting times, improving resource planning, and boosting productivity. Through its collaboration with Linetweet, the company uses data-driven insights to manage staffing, service demand, and store workflows more efficiently - enhancing customer satisfaction and increasing profitability across its omnichannel network.
presentation language: German
