hellomateo is your smart AI agent for modern customer retention! With hellomateo, you can automate your
customer communications via WhatsApp, phone, email, or even letter—all GDPR-compliant and individually tailored to the optical industry. hellomateo is the intelligent communication and automation platform specifically
for opticians. It supports optical businesses in maintaining customer relationships, optimizing processes,
and exploiting the full potential of their business.
With hellomateo, appointments, customer communication, and marketing campaigns can be easily managed digitally—automatically, personally, and efficiently.
The platform automatically reminds customers of appointments, sends service and eyewear checks, and collects
feedback to measurably increase customer satisfaction.
Thanks to its integration into existing ERP systems,
hellomateo works seamlessly in the background – for more time in consultations and less effort in day-to-day business.
Presentation Language: German